CODE | MGT2010 | ||||||||
TITLE | Contemporary Technology Management 2 | ||||||||
UM LEVEL | 02 - Years 2, 3 in Modular Undergraduate Course | ||||||||
MQF LEVEL | 5 | ||||||||
ECTS CREDITS | 4 | ||||||||
DEPARTMENT | Business and Enterprise Management | ||||||||
DESCRIPTION | IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities. These resources include tangible investments like computer hardware, software, data, networks and data center facilities etc. Managing this responsibility within a company entails a wider understanding of typical management functions in a technology context like software design, network planning, tech support etc. This study-unit is aimed to provide a solid understanding, and correspondingly managing, the Technology Landscape in a business context from 4 key driving forces, or 'nexuses': - Business - Application - Data - Technology The business nexus describes the business strategy, governance, organization, and key business processes of the organization. Applications nexus describes design, engineering and deployment architectures for the individual systems, the interactions between the application systems, and their relationships to the core business processes of the organization with the frameworks for services to be exposed as business functions for integration. Data nexus describes the structure of an logical and physical data assets and the associated data management resources. Technical nexus describes, or technology architecture, describes the hardware, software, and network infrastructure needed to support the deployment of core, mission-critical applications. In this study-unit, the focus will be on the following areas: - Technology: the study of key elements pertaining to this domain including infrastructure, critical enabling services such as DNS, DHCP, Directory, Hypervisor technologies, High Availability architectures and approaches, Data Centre design and operation etc. - Business: the study of subject matter related to technology strategy and road-mapping, business continuity, industry certification (eg. ISO, Tick-It, ITIL etc) and the challenges / opportunities surrounding procurement and tendering approaches. - Industry: the study of approaches for identifying industry leaders in respective technology areas in respective operating markets. Study-Unit Aims: This study-unit is aimed at establishing and strongly widening the students' knowledge with respect to understanding core technologies, their application and the value creation made possible by such technology. While the value creation for an organization involves a network of relationships between internal and external environments, technology plays an extremely important role in improving the overall value chain of an organization. This requires a a very solid understanding of enabling technologies and respective application from a broad perspective. Learning Outcomes: 1. Knowledge & Understanding: By the end of the study-unit the student will be: - Able to establish and be fully conversant with the factors driving the development of technology. - Able to establish and be fully conversant with enabling technologies for applied technology management. - Able to establish and be fully conversant with the theory and principles underlying technology to keep pace with the changing trends and innovation. - Able to critically evaluate the variety of technologies/architectures and strategies. - Able to determine the critical success factors for the application of technology. - Conversant with the core constituents of the Technology Nexus, including Infrastructure, Services such as DNS, DHCP, Directory, Hypervisors, High Availability elements such application Servers, load balancers etc. - Conversant with the core constituents of the Business Nexus, including Technology Strategy, Road-mapping, Technology forecasting, Business Continuity, Certifications (ISO etc.). - Conversant with the ability to identify Industry Leaders and Operating Markets. 2. Skills: By the end of the study-unit the student will be able to understand, engage, direct and apply technologies from a management construct in the following areas: - Technology Nexus     - Infrastructure Software     - DNS/DHCP     - Directory Services     - HyperVisors     - Web Servers     - Application Servers     - Load Balancers     - Web Application Firewalls     - Facilities     - Hardware        - Networks        - Routers/Switches etc.        - Fibre/Ethernet etc.        - WiFi        - Compute/Store/SAN/NAS        - Racks/Chassis - Business Nexus     - Technology Strategy     - Technology Road-mapping     - Technology forecasting     - Project Management     - Risk Management     - Business Continuity     - Technology Standards and Certifications     - ISO (9000, 27000, 22301)     - ITIL - Information Technology Infrastructure Library     - TickitPlus     - Tendering and Procurement        - Open        - Least Cost        - MEAT - Most economically advantageous tender        - Negotiated Procedure - Industry Leaders and operating markets     - Google     - Microsoft     - Oracle     - VmWare     - EMC     - Salesforce Main Text/s and any supplementary readings: Main Text: Turban, E; Volonino,L & Wood, G. (2015). Information Technology for Management: Advancing Sustainable, Profitable Business Growth. 9th edition. Supplementary Readings: Kuebler, A. (2014). Technical Impact: Making Your Information Technology Effective, and Keeping It That Way. 4th edition. E-Zines: http://cacm.acm.org/ https://hbr.org/ http://www.ieee.org/index.html http://www.freetechbooks.com/ |
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ADDITIONAL NOTES | Pre-requisite Study-unit: MGT1010 | ||||||||
STUDY-UNIT TYPE | Lecture | ||||||||
METHOD OF ASSESSMENT |
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LECTURER/S | Godwin Caruana |
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The University makes every effort to ensure that the published Courses Plans, Programmes of Study and Study-Unit information are complete and up-to-date at the time of publication. The University reserves the right to make changes in case errors are detected after publication.
The availability of optional units may be subject to timetabling constraints. Units not attracting a sufficient number of registrations may be withdrawn without notice. It should be noted that all the information in the description above applies to study-units available during the academic year 2024/5. It may be subject to change in subsequent years. |