| CODE | MGT2349 | ||||||||||||
| TITLE | ICT Industry Insights | ||||||||||||
| UM LEVEL | 02 - Years 2, 3 in Modular Undergraduate Course | ||||||||||||
| MQF LEVEL | 5 | ||||||||||||
| ECTS CREDITS | 4 | ||||||||||||
| DEPARTMENT | Business and Enterprise Management | ||||||||||||
| DESCRIPTION | This study-unit provides the students with real business problems, projects and real work situations as experienced in various digital organisations that rely heavily on software systems. This will enable the students to gain an understanding of how to apply the technical and business knowledge gained in the other units within the Degree programme. The students will be exposed to the different perspectives, uncertainties and factors influencing ICT programmes and projects. They will gain an understanding of issues, constraints and obligations associated with ICT programmes and service delivery. Through interactive sessions with professional speakers the students will analyze issues and practice approaches based on contemporary working practices in the ICT industry. Students will be required to prepare a reflective journal and deliver structured presentations, arguments and explanations on an individual bases and/or in teams. The study-unit will be made up of the following modules: - Digital Malta Strategy; - Role of major industries in IT such as MITA, Role of the MITA Innovation Facility; - Emerging technologies in various different organisational settings; - The Demand for ICT and related-skills in the Gaming industry; - Financial planning and management of ICT projects in established organisations; - ICT Contracting, Supplier Management, - ICT contractual and legal aspects, data protection; - ICT Programme and project management, performance monitoring; - Data Management; - ICT Security and Risk Management; - Technology and Systems Governance; - Electronic Authentication Mechanisms, e-Government and related tools and services; - Business Applications (Education, VAT, IRD, Transport Malta etc); - Data and Call Centre Facilities, Service Operations, Service Help Desk, Facilities Management; and Key IT trends in Knowledge management, Systems thinking, and Open Innovation. Study-Unit Aims: The study-unit will provide the students with a practical insight into the daily challenges of different ICT organisations. The Modules within the Unit will cover various elements of ICT-programme management within different business areas such as Gaming, Manufacturing, Transport, Education, Health, service deliveries by MITA, and Financial services (MFSA). Students will gain an understanding of the practical aspects of managing ICT programmes and projects in various business sectors. Students will also practice verbal and written communication throughout the study-unit through engaging presentations with fellow students and guest speakers. Learning Outcomes: 1. Knowledge & Understanding: By the end of the study-unit the student will be able to: - Understand how academic theories in I.T. are applied in business practice across different domains; - Recognize the role and scope of major government entities such as MITA, and the public administration ICT stakeholders; - Characterize the implications of incorrect assessments of IT product requirements; - Understand the characteristics of an IT Governance framework and emerging technologies in business; - Appreciate the potential implications of IT security successes and failures; - Understand the importance of different ICT technologies in various businesses. 2. Skills: By the end of the study-unit the student will be able to: - Consolidate their business organisational and processes knowledge garnered from other Study Units into a single strategy for an organisation to move forward with its agenda; - Identify the major ICT related public administration’s offices and institutions and identify the main roles housed within these institutions; - Identify the major programmes which are of best fit whilst being able to identify the process requirements to become eligible for such a programme; - Discuss supplier management and the implications of ICT contracting. Demonstrate an appreciation of the legal context within which ICT projects are contracted; - Critically understand the current issues and practices relevant to human resource management strategy in a typical ICT organisation; - Discuss project financial management activities. Following this Module, the student will be able aware of what goes into a budget plan and how to analyse financial performance for a project; - Exposed to how strategic objectives are translated into action through a business plan; - Identify and carry out activities relating to project planning and scheduling; - Know the difference between the various software development lifecycles and which ones to adopt as required; - Understand what is meant by governance and the related procedures whilst being able to appreciate project risk management and standards; - Source, document and provide relevant information relating to project risk management activities; - Select a particular technology, present the required architecture for its implementation and justify the usage of such a technology; - Understand and appreciate the technology trends which are and will affect business models; - Understand how to securely support and meet the demands of specific organisations; - Determine the appropriate means to select the best technological channel for the provisioning of services; - Discuss service operations activities, identify improvements to service call centre activities, and show an appreciation of why the design of a control centre is important; - Express a deeper understanding and appreciation of the value of social media and its proper usage in various businesses whilst appreciating the power of big data for innovation within organisations. |
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| STUDY-UNIT TYPE | Lecture and Seminar | ||||||||||||
| METHOD OF ASSESSMENT |
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| LECTURER/S | Anthony Farrugia |
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The University makes every effort to ensure that the published Courses Plans, Programmes of Study and Study-Unit information are complete and up-to-date at the time of publication. The University reserves the right to make changes in case errors are detected after publication.
The availability of optional units may be subject to timetabling constraints. Units not attracting a sufficient number of registrations may be withdrawn without notice. It should be noted that all the information in the description above applies to study-units available during the academic year 2024/5. It may be subject to change in subsequent years. |
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