| CODE | NUR4420 | ||||||||||||
| TITLE | Advanced Communication Skills | ||||||||||||
| UM LEVEL | 04 - Years 4, 5 in Modular UG or PG Cert Course | ||||||||||||
| MQF LEVEL | 6 | ||||||||||||
| ECTS CREDITS | 6 | ||||||||||||
| DEPARTMENT | Nursing | ||||||||||||
| DESCRIPTION | These study-units aim to help students develop and build their communication skills and enter into a helping relationship with their clients. The areas covered in these study-units provide opportunities for students to focus on the helping process and develop basic and important skills that are useful for a human therapeutic relationship. The goals and the stages of the helping process between the nurse and the client will be given their due consideration. Other important skills of the therapeutic relationship that will be addressed include basic empathy, attending and listening, probing, clarification and paraphrasing; and time and termination. During these study-units students not only learn about these skills but most importantly practice them. The use of scenarios from the health care and community setting gives opportunities for students to practice and develop relevant skills. In addition, students will be given the opportunity to identify their limitations and discuss into issues related to when and how to refer a client for further support and counselling. Learning Outcomes: 1. Knowledge & Understanding: By the end of the study-unit the student will be able to: - Demonstrate knowledge about the goals and stages of a therapeutic relationship; - Understand their limitations within their helping relationship and become aware of when and how to refer their clients for further counseling. 2. Skills: By the end of the study-unit the student will be able to: - Maintain a distinction between social interaction and professional communication; - Develop a professional relationship with clients and other health care staff; - Develop a human helping/therapeutic relationship with clients who use the health care services; - Demonstrate the use of basic counseling skills and particularly the use of basic empathy, attending and listening and probing towards clients and relatives; - Make use of clarification and paraphrasing techniques; - Know when to engage and when and how to terminate a therapeutic relationship. Recommended Reading and References: - Brammer, L.M. & Macdonald, G. (1996) The Helping Relationship: process and skills. USA: Alley and Bacon. - Corey, M.C. & Corey, G. (1993) Becoming a Helper. USA: CA, Brooks and Cole 2nd edition. - Cormier, L.S. & Cormier, W.H. (1985) Interviewing Strategies for Helpers. USA: CA, Brooks and Cole. - Egan, G. (2002) The Skilled Helper. USA: CA, Brooks and Cole 7th edition. |
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| STUDY-UNIT TYPE | Lecture and Practical | ||||||||||||
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The University makes every effort to ensure that the published Courses Plans, Programmes of Study and Study-Unit information are complete and up-to-date at the time of publication. The University reserves the right to make changes in case errors are detected after publication.
The availability of optional units may be subject to timetabling constraints. Units not attracting a sufficient number of registrations may be withdrawn without notice. It should be noted that all the information in the description above applies to study-units available during the academic year 2024/5. It may be subject to change in subsequent years. |
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