| CODE | PLC5770 | |||||||||
| TITLE | Communication and Conflict Resolution | |||||||||
| UM LEVEL | 05 - Postgraduate Modular Diploma or Degree Course | |||||||||
| MQF LEVEL | 7 | |||||||||
| ECTS CREDITS | 5 | |||||||||
| DEPARTMENT | Pastoral Theology, Liturgy and Canon Law | |||||||||
| DESCRIPTION | This unit offers students academic and theoretical insight into conflict resolution, communication and reconciliation skills. It offers also practical skills through workshops. This unit covers such topics as conflict and peace, transitional justice, dynamics of reconciliation, contemporary conflict and peacemaking, the correct use of communication and its varied branches, and mediation and conflict analysis skills. Students in this program develop a range of alternative dispute resolution, conflict analysis and conflict communication skills. Study-unit Aims: 1. To enable student to apply appropriate communication theory skills and dynamics to various conflict management styles; 2. To provide students with an opportunity to learn and apply good communication skills, relevant in different cultural settings; 3. To define and analyse the key practical and theoretical concerns of managing and resolving conflicts. Learning Outcomes: 1. Knowledge & Understanding By the end of the study-unit the student will be able to: 1. To discuss Conflict Communication theories; 2. To analyse the complex interplay between communication and conflict; 3. To investigate thoroughly how understanding is the cardinal goal of communication; 4. To discuss the legal and professional ethics in the practice of delivering services to de-escalate conflict; 5. To understand some inherent limitations of communication as peacemaker. 2. Skills By the end of the study-unit the student will be able to: 1. Resolve differences within workplaces, communities, and families by utilizing interest-based conflict resolution skills and techniques; 2. Engage in reflective practice to build skill and professional competency; 3. Collaborate with colleagues, clients, and other stakeholders to enhance professional working relationships. Main Text/s and any supplementary readings: - Miller, R. (2015). Conflict Communication: A New Paradigm in Conscious Communication. MD. - Scott, S. (2005). Communication and Conflict Resolution: A Biblical Perspective. Focus Publ. |
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| STUDY-UNIT TYPE | Lecture and Independent Study | |||||||||
| METHOD OF ASSESSMENT |
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| LECTURER/S | Elaine Schembri Lia |
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The University makes every effort to ensure that the published Courses Plans, Programmes of Study and Study-Unit information are complete and up-to-date at the time of publication. The University reserves the right to make changes in case errors are detected after publication.
The availability of optional units may be subject to timetabling constraints. Units not attracting a sufficient number of registrations may be withdrawn without notice. It should be noted that all the information in the description above applies to study-units available during the academic year 2024/5. It may be subject to change in subsequent years. |
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