The American higher educational model in Lebanon : organisational cultures and their impact on student outcomes and satisfaction

Abstract

Differences between two types of organisational cultures – American and American-based universities – were studied in Lebanon. American and American-based universities are American in both academic and administrative structures. American universities operate in Lebanon; however they are subject to the laws of the State of New York, particularly in terms of the management of the institution. American-based universities are local entities subject to rules and regulations delegated through the Near East church authorities. In both types of organisations, academics share exactly the same values, beliefs and assumptions. American higher education organisations exhibit greater cohesive administrative and academic cultures than the American-based institutes (Nauffal, 2005). The study highlights the differences between the two institutional types in relation to student perceptions of quality and satisfaction with their overall educational experience, such as teaching and learning experiences, and quality of services and facilities