Skip navigation
Home
Browse
Communities
& Collections
Browse Items by:
Author
Title
Subject
Issue Date
Material Type
Language
Access Rights
Help
OAR@UM Help
FAQs
OAR@UM Policies
Submission Forms
Sign on to:
My OAR@UM
OAR@UM
Browsing by Author Zammit Munro, Leonard (2000)
Jump to:
0-9
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
or enter first few letters:
Sort by:
title
issue date
submit date
In order:
Ascending
Descending
Results/Page
5
10
15
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90
95
100
Authors/Record:
All
1
5
10
15
20
25
30
35
40
45
50
Showing results 1 to 1 of 1
Issue Date
Title
Author(s)
2000
The divergence between the expectations of the consumer and the perception of management in relation to the quality of service : the case of four and five star hotels in the resort areas of Gramado, Canela and Nova Petropolis in the state of Rio Grande do Sul
Zammit Munro, Leonard (2000)
