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Showing results 1 to 14 of 14
Issue DateTitleAuthor(s)
2024Accuracy of information given by ChatGPT for patients with inflammatory bowel disease in relation to ECCO GuidelinesSciberras, Martina; Farrugia, Yvette; Gordon, Hannah; Furfaro, Federica; Allocca, Mariangela; Torres, Joana; Arebi, Naila; Fiorino, Gionata; Iacucci, Marietta; Verstockt, Bram; Magro, Fernando; Katsanos, Kostas; Busuttil, Josef; De Giovanni, Katya; Fenech, Valerie Anne; Chetcuti Zammit, Stefania; Ellul, Pierre
2024Chatbot to support the customer service processSmutek, Tomasz; Marczuk, Marcin; Jarmuł, Michał; Jurczak, Ewelina; Pliszczuk, Damian
2023Conversations with AI : discussing ethics in NLPCassar, Daniel (2023)
2023Cross-lingual transfer learning with adapters for multilingual question generation subtitleSilwal, Silviya (2023)
2022Customer perspectives on the process of co-creation with chatbotsCastillo, Daniela; Canhoto, Ana; Said, Emanuel
2024Enhancing customer service in shopping malls with an advanced chatbot-integrated concierge deviceMaj, Michał; Dmowski, Artur; Nowak, Ryszard; Mędzelowski, Tadeusz; Cieplak, Tomasz
2024Factors affecting performance expectancy and intentions to use ChatGPT : using SmartPLS to advance an information technology acceptance frameworkCamilleri, Mark Anthony
2024-06The impact of AI chatbots on consumer behaviour outcomes : exploring the concept of brand personalitySamhan, Jolene; Castillo, Daniela
2023Investigating the impact of customer service chatbots on the customer journeyMicallef, Annika; Castillo, Daniela
2023Personalised nutritional health assistantYoung, Ruby Ai (2023)
2023Professional work in the era of Chat GPTTarasiuk, Gabriel; Czapski, Grzegorz
2024Unveiling customer expectations of chatbot interactions : a systematic literature reviewCastillo, Daniela; Farrugia, Lawrence
2023Using chatbots like ChatGPT to support nursing practiceScerri, Anthony; Morin, Karen
2021When chatbots fail - exploring customer responsibility attributions of co-created service failures : an abstractCastillo, Daniela; Canhoto, Ana; Said, Emanuel