Browsing by Subject Customer services -- Automation
Showing results 1 to 2 of 2
Issue Date | Title | Author(s) |
2024 | Chatbot to support the customer service process | Smutek, Tomasz; Marczuk, Marcin; Jarmuł, Michał; Jurczak, Ewelina; Pliszczuk, Damian |
2024 | Enhancing customer service in shopping malls with an advanced chatbot-integrated concierge device | Maj, Michał; Dmowski, Artur; Nowak, Ryszard; Mędzelowski, Tadeusz; Cieplak, Tomasz |