Browsing by Subject Service industries
Showing results 1 to 13 of 13
Issue Date | Title | Author(s) |
2000 | Assessment of the three-column format SERVQUAL : an experimental approach | Caruana, Albert; Ewing, Michael T.; Ramaseshan, Balasubramanian |
1995 | Diversification : some considerations for service firms | Caruana, Albert |
1993 | Diversification strategies for the service sector | Bhat, Subodh S.; Bonnici, Joseph L.; Caruana, Albert |
2024 | Ethical considerations of service organizations in the information age | Camilleri, Mark Anthony; Zhong, Lina; Rosenbaum, Mark S.; Wirtz, Jochen; Altinay, Levent |
2021 | Identification of innovativeness provided by logistics service providers | Wasielewska-Marszałkowska, Iwona |
2014 | An investigation into the level of engagement and commitment in service organisations | Sammut, Bernice Joyce |
1995-03 | People : the key to successful service companies | Caruana, Albert |
2024 | Preliminary section of "Tourism planning and destination marketing" | Camilleri, Mark Anthony |
2013 | The product of liability directive : a balance between different interests | Scerri, Mariella |
2014 | The relationship of service quality and customer satisfaction in a local telecommunications company | Palmier, Charlene |
2015 | A study on emotional labour in employees working in the Maltese service industry | Tagliaferro, Lorraine |
2021 | Supply chain performance measurement system of logistics service providers vs. supply chain performance : a conceptual framework | Haffer, Rafał |
1995 | To err is human to recover is divine | Caruana, Albert |