A study of accessibility for social tourists in Malta

Abstract

Social inclusion should be a very important issue to all individuals within a society and affects directly the total tourism experience of people who make part of social tourism. This study deals with understanding at what point does Malta stand with regards to accessibility for these target groups and what can be done to be able to accommodate them fairly. The research methods used for this study were Qualitative research methods, which enable a better insight into the respondent's opinions and services provided to social tourists. The main tool for this study was the use of interviews to representatives of tourism attractions/ organisations. When dealing with social tourists' issues do arise however these managers and representatives constantly work towards providing the best quality experience they can provide and make efforts towards becoming more inclusive.