Developing digital skills : results of a social innovation project in the technology sector

Abstract

PURPOSE: This paper presents results of the quality research focused on developing digital skills. The main objective of this study is to analyze how digital skills can be defined and developed through a social innovation project based on workshops and close cooperation with information technology companies.

DESIGN/METHODOLOGY/APPROACH: This study was prepared based on the literature review about digital skills. At the final stage of the realized grant project, (in the sixth month) quality research (structural interviews) among all participants was realized.

FINDINGS: The results of the research showed that it is valuable to define and develop soft digital skills as well as advanced technical skills. The development of digital skills is a process that could be significantly supported by interinstitutional cooperation. The realization of team projects from the business, close collaboration with companies, and additional workshops significantly influenced the development of digital skills.

PRACTICAL IMPLICATIONS: The way of developing digital skills can be adapted and implemented in business. Formulated recommendations can be useful for educational institutions and companies interested in developing digital skills more relevant to current business needs.

ORIGINALITY/VALUE: This study implemented a comprehensive approach to defining digital skills. Soft digital skills, as well as advanced technical skills, were analyzed. This is empirical research realized based on the 6 months grant project with close collaboration with business. Based on it insights about developing digital skills were identified.