The influence of managerial, digital, relational and behavioural skills on the perception of barriers and drivers of implementing digital intelligent and sustainable logistics

Abstract

PURPOSE: The purpose of the paper is to investigate the influence of different skills (managerial, digital, relational, behavioural) on the perception of barriers and drivers of implementing Digital Intelligent and Sustainable Logistics (DISL) in companies.

DESIGN/METHODOLOGY/APPROACH: To determine the impact of the level of skills on the perception of barriers and drivers of implementation of DISL, a survey was carried out among randomly selected logistics and production companies operating in Poland. Further, to test the research model and proposed hypothesis, this study applies Partial Least Squares Path Modelling (PLS), a variance-based structural equation modelling technique (SEM).

FINDINGS: The results of the conducted research allow us to conclude that there is a statistically significant relationship between the identified level of skills in a company and the perception of the significance level of barriers and drivers of DISL implementation (higher level of behavioural skills causes a stronger perception of barriers and drivers).

PRACTICAL IMPLICATIONS: The findings can be used in decision making process on developing different skills in order to improve the perception of barriers and drivers and further support the implementation of DISL related solution in companies.

ORIGINALITY/VALUE: The paper contributes to the newest trends in literature on supply chain management (covering digitalization and smart and sustainable logistics) and specifically highlights the relation of skills with barriers and drivers on the implementation of DISL.