Supply chain performance measurement system of logistics service providers vs. supply chain performance : a conceptual framework

Abstract

PURPOSE: This conceptual paper explores the relationship between the generation of logistics service providers (LSPs), the scope of LSP supply chain performance measurement system (LSP SCPMS), and the corresponding impact on the supply chain (SC) performance. We propose that among LSPs applying SCPMSs, the generation of LSPs may affect the scope of LSP SCPMS, which may influence SC performance. Building on extant research, we present a conceptual framework, with the agency theory incorporating SC risk management concept, the resource-based view (RBV) and the rational view, an extension of RBV incorporating social network theory as the framework’s foundation. The initial hypotheses in this research proposal are each supported by the respective literature.

DESIGN/METHODOLOGY/APPROACH: As a conceptual paper, it is based on the literature review focusing on looking for the research gaps and responding to the recent calls in strategy research.

FINDINGS: The scope of LSP SCPMS and potential ramifications of LSP generation for the SC performance is an under-researched topic. In the present paper an attempt to consolidate knowledge on LSP supply chain performance measurement systems and its impact on SC performance has been made. The study as a research proposal makes a two-fold contribution to the discussion. First, it distinguishes the research questions and initial hypotheses. Secondly, a research methodology is proposed where qualitative methods are emphasised.

ORIGINALITY/VALUE: This study proposal contributes to a better understanding of the relationship between the scope of LSP supply chain performance measurement system and its impact on the supply chain performance, including the context of the LSP generation, which is proposed as a control variable in the study.