An affordance-based requirements approach for developing therapeutic artefacts - a case study of speech and language toys

Abstract

An effort to solve real-world problems through the creation of new or improved products, such as rehabilitation or therapeutic devices, requires a human-centred design approach. Lack of domain knowledge about the use context and accessibility to key experts or end users pose significant challenges to the designer during the task clarification stage in understanding the end-user requirements. This article presents a computer-based design support tool, ACQUAINT-SALTT, based on a prescriptive computer architecture that allows the generation of affordance-based requirements (ABRs) for an emerging family of products known as speech and language therapeutic toys (SALTTs). Considering affordances, the end-user requirements can be detailed as a relationship between the product and the user within a context while keeping the problem as abstract as possible without restricting creativity. A prototype therapeutic toy, Olly Speaks, was developed and evaluated through usability studies carried out with clinicians, caregivers, and pre-schoolers to assess its therapeutic impact both within and outside the clinic.