Threats for ISO 9001

Abstract

PURPOSE: The subject matter of the article is defining ISO 9001 standard’s popularity trend and presenting chosen factors discouraging organizations to implement system based on this standard, as well as factors decreasing effectiveness of operations related to the implementation of this standard and maintaining it.

DESIGN/METHODOLOGY/APPROACH: Literature study.

FINDINGS: Despite large popularity of quality management system according to ISO 9001, global decrease of the number of implemented, related systems is noticeable. Reasons of this state of matters are strongly differentiated, however their detailed analysis and appropriate actions taken in response are able to decrease unwillingness to implement systems and increase efficiency of implementation activities.

PRACTICAL IMPLICATIONS: Indication of threats for effectiveness of quality management system, as well as exemplary activities taken in response to them will allow organizations to minimize their negative influence.

ORIGINALITY/VALUE: The vast majority of publications describe advantages related to standardization. This article is one of a few publications discussing the threats noticeable in the area of qualitative standardization. This area is influenced by issues, awareness of which may help organizations in their minimization by means of taking appropriate correction and preventive actions.