Please use this identifier to cite or link to this item:
https://www.um.edu.mt/library/oar/handle/123456789/108896
Title: | Process maturity assessment in the SME sector in Poland |
Authors: | Ragin-Skorecka, Katarzyna Motała, Daria |
Keywords: | Small business -- Poland Workflow -- Management Business planning Business -- Data processing -- Management |
Issue Date: | 2021 |
Publisher: | University of Piraeus. International Strategic Management Association |
Citation: | Ragin-Skorecka, K., & Motała, D. (2021). Process maturity assessment in the SME sector in Poland. European Research Studies Journal, 24(s5), 299-316. |
Abstract: | PURPOSE: The aim of the paper is to present the research findings concerning process
maturity assessment among Polish enterprises. We undertook a study in this field as we
had noticed a research gap in the literature on the practical analysis of the implementation
of the process approach by business organizations from different industries in the Polish
market. There is a scarcity of available studies in this area, which makes it an interesting
subject of research. The analysis of the implementation degree of the process approach in
Polish business entities is an introduction to more in-depth studies. METHODOLOGY: The responses to the survey questions allowed us to assign enterprises to the respective level of process maturity. Our taxonomy was subjected to thorough analysis, which took into consideration, among other things, the market experience of individual companies. FINDINGS: On this basis, we drew conclusions concerning the current state of the process approach implementation in Polish small and medium enterprises. PRACTICAL IMPLICATIONS: We also attempted to identify the potential directions of the development of the process approach in this group of enterprises. |
URI: | https://www.um.edu.mt/library/oar/handle/123456789/108896 |
Appears in Collections: | European Research Studies Journal, Volume 24, Special Issue 5 |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
ERSJ24(s5)A21.pdf | 295.41 kB | Adobe PDF | View/Open |
Items in OAR@UM are protected by copyright, with all rights reserved, unless otherwise indicated.