Increasing resilience of warehouse in logistic supply chain by use of the Manhattan WMOS on the example of the chosen enterprise

Abstract

PURPOSE: The aim of the article was to investigate whether and to what extent the implementation of Manhattan Warehouse Management for Open Systems (WMOS) will positively affect the functioning of Aldi food industry warehouses.

DESIGN/METHODOLOGY/APPROACH: The theoretical methods were used in the study - analysis and critical evaluation of source materials, which were of primary and secondary nature as well as practical ones, consisting in the participant observation of the authors in the functioning of the examined enterprise. Additionally, the performance indicators of a warehouse of the selected enterprise were examined. The object of the research was the food company Aldi. For the purposes of the article, the concept and method of operation of the WMOS Manhattan system in the studied enterprise were described, as well as internal data in the company were collected, thanks to which the indicators of warehouse operations efficiency were determined.

FINDINGS: It can be noticed that the introduction of the Manhattan WMOS system was of the greatest importance for, outgoing deliveries (improvement by 12.4%), the improvement of completeness of order preparation, reducing the duration of selected tasks, the time from dock to warehouse for incoming deliveries decreased significantly, by as much as 6 minutes and finally the degree of inventory synchronization between the physical and the systemic condition reached as much as 98% correctness.

PRACTICAL IMPLICATIONS: The article points the changes and challenges in the functioning of organization within last years and indicates the need to consider change in style of management by introducing leadership based on values.

ORIGINALITY/VALUE: The conducted research, has been shown that the correct implementation of the warehouse system brings measurable benefits for the reliable and safe functioning of the company's logistics chain.