The impact of digitalization and the COVID-19 pandemic on information security management in the enterprise

Abstract

PURPOSE: The aim of this article is to present the role of information security in the management process of modern enterprises.

DESIGN/METHODOLOGY/APPROACH: The research question posed is: What impact did the COVID-19 pandemic have on the utilisation of information technologies in enterprises? To address these questions, qualitative methods were employed. A detailed analysis of statistical data, both at national and European Union levels, regarding the utilisation of information technologies in enterprises and the impact of the COVID-19 pandemic on their operations, was conducted. The research utilised literature analysis, online sources, and an in-depth examination of data from national sources such as the Central Statistical Office (GUS) and Eurostat.

FINDINGS: The COVID-19 pandemic had a significant impact on the utilisation of information technologies in companies, affecting their functioning in the virtual space and planned activities. The development of the digital space expanded the capabilities of enterprises, introduced the possibility of remote work, and enabled communication through digital tools. Ensuring information security played a crucial role in the process of management, storage, and data transfer.

PRACTICAL IMPLICATIONS: The analysis of the collected material demonstrates that the integration of management systems plays an important role in contemporary enterprises. This is a complex process that requires information technology skills, knowledge, and competencies among employees and managerial staff. Therefore, it is important to focus on the needs of seeking and implementing increasingly advanced systems for data collection, transmission, and protection in organisations.

ORIGINALITY/VALUE: The analysis of the gathered material shows that digitization has become a necessity and an essential source providing access to the latest information. The authors present a multidimensional issue of information security in the process of enterprise management.