Please use this identifier to cite or link to this item: https://www.um.edu.mt/library/oar/handle/123456789/116231
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dc.contributor.authorGracz, Leszek-
dc.date.accessioned2023-12-05T07:30:06Z-
dc.date.available2023-12-05T07:30:06Z-
dc.date.issued2023-
dc.identifier.citationGracz, L. (2023). The use of mobile applications for purchasing tickets for public transportation in Poland. European Research Studies Journal, 26(4), 86-95.en_GB
dc.identifier.urihttps://www.um.edu.mt/library/oar/handle/123456789/116231-
dc.description.abstractPURPOSE: This paper examines the actual use of mobile applications by consumers in Poland, seeking differences among various consumer groups.en_GB
dc.description.abstractDESIGN/METHODOLOGY/APPROACH: The survey was conducted in 2022 using the CAWI technique on a representative sample of 1,067 people. To investigate the use of mobile applications for ticket sales, a questionnaire was designed with a range of answers covering the frequency of such applications' usage.en_GB
dc.description.abstractFINDINGS: Poles are aware of mobile tickets; however, more than half of the respondents (54.1%) have never used a mobile application to purchase a public transportation ticket. Only 3.7% use a mobile app every day. There is no statistically significant correlation between the use of mobile applications for purchasing transportation tickets with respect to education level. However, there is a strong correlation with age and some correlation with the respondents' place of residence.en_GB
dc.description.abstractPRACTICAL IMPLICATIONS: The use of mobile applications for purchasing public transportation tickets in Poland is on the rise. Therefore, every public transportation provider should consider implementing this technology.en_GB
dc.description.abstractORIGINALITY/VALUE: The paper is based on own, primary research.en_GB
dc.description.sponsorshipThe project is co-financed within the framework of the program of the Minister of Science and Higher Education under the name „Regional Excellence Initiative” in the years 2019 – 2022; project number 001/RID/2018/19; the amount of financing PLN 10,684,000.00.en_GB
dc.language.isoenen_GB
dc.publisherUniversity of Piraeus. International Strategic Management Associationen_GB
dc.rightsinfo:eu-repo/semantics/openAccessen_GB
dc.subjectMobile apps -- Polanden_GB
dc.subjectTransportation -- Tickets -- Polanden_GB
dc.subjectTransportation -- Data processingen_GB
dc.subjectConsumer behavior -- Polanden_GB
dc.titleThe use of mobile applications for purchasing tickets for public transportation in Polanden_GB
dc.typearticleen_GB
dc.rights.holderThe copyright of this work belongs to the author(s)/publisher. The rights of this work are as defined by the appropriate Copyright Legislation or as modified by any successive legislation. Users may access this work and can make use of the information contained in accordance with the Copyright Legislation provided that the author must be properly acknowledged. Further distribution or reproduction in any format is prohibited without the prior permission of the copyright holder.en_GB
dc.description.reviewedpeer-revieweden_GB
dc.identifier.doi10.35808/ersj/3274-
dc.publication.titleEuropean Research Studies Journalen_GB
Appears in Collections:European Research Studies Journal, Volume 26, Issue 4

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