Dealing with pressure and stress as a social competence of a manager developed in distance education

Abstract

PURPOSE: The purpose of the study is to determine how remote learning affects the development of social competencies, particularly coping with pressure and stress of future managers.

DESIGN/METHODOLOGY/APPROACH: The technique of non-standardised written statements was used to analyse the statements of 200 management students.

FINDINGS: According to a large group of respondents, future managers learn to cope with pressure and stress better in the remote education situation. On the one hand, this is related to learning by experiencing the stress of remote learning and, on the other, for some respondents, to the possibility of training in more comfortable conditions. Some threats and specific difficulties for the "remote" development of this type of competencies have also been noticed. These include the inadequacy of the remote methods of coping with pressure and stress for the challenges of future stationary work or, according to some of the respondents, too low level of stress during such learning to practice coping skills.

PRACTICAL IMPLICATIONS: The analysis of young people's opinions made it possible to formulate recommendations for remote education, toward including in education programs the specificity of developing social competencies and introducing the issue of remote work hygiene (so that managers can better cope with stressors of this type in their future careers).

ORIGINALITY/VALUE: The article presents the original results of qualitative research relating to the possibility of remotely developing social competencies of the future manager.