Impact of accounting information systems, work motivation, and internal controls on employee performance : a study at PT. Bank Danamon, Ambon branch

Abstract

This study aimed to evaluate the influence of accounting information systems (AIS), employee intrinsic motivation, and internal controls on the productivity of employees at PT. Bank Danamon's Ambon Branch. Primary data collection was conducted through meticulously designed questionnaires, ensuring validity and reliability. Respondents were carefully selected to align with specific criteria pertinent to the research objectives. Complementing the primary data, an extensive literature review was conducted to gather secondary data. Additionally, structured interviews were employed to acquire in-depth insights into the examined factors, bolstering the data's integrity and the study's overall validity. The analytical approach adopted was multiple regression analysis. The findings revealed that each variable—AIS, work motivation, and internal controls—individually exerted a significant influence on employee performance. The variable of AIS, as determined through partial testing, demonstrated a notable impact on performance metrics. Concurrently, the motivation variable, also assessed through partial testing, was found to significantly shape employee performance. Moreover, the study highlighted the pivotal role of internal controls in influencing performance outcomes. A simultaneous assessment of these variables revealed a profound collective impact on employee performance, with a statistical significance level notably low (p < 0.05). The coefficient of determination (R²) was found to be 0.965, elucidating the substantial combined effect of the AIS, motivation, and internal control on employee performance. These insights contribute valuable knowledge to the banking industry, specifically in the realms of financial performance and organizational efficiency.