The realities of achieving a Smart, Sustainable, and Inclusive shopfloor in the age of Industry 5.0.

Abstract

The employment of Industry 4.0 technologies in manufacturing has paved the way to interlinked machinery, shop floor flexibility and personalised production. However, despite the amplified level of productivity and efficiency, such advances may also take a toll on the operators’ skills and well-being. Over and above, worker diversification culminates in the novel ideology of Industry 5.0; where a triad is established between sustainability, human-centricity, and resilience within manufacturing. This broadens the horizon for worker diversification, especially for people with disabilities who may be estranged from the manufacturing shop floor due to an absence of accessibility, stigma, and other lingering challenges. In pursuit of comprehending these hurdles in the form of themes, a set of interviews were conducted with designers and engineers from a range of manufacturing companies, followed by a Reflexive Thematic Analysis Exercise. Three umbrella themes and eight sub-themes revealed an apparent level of friction between manufacturing engineers and the potential of recruiting operators with disabilities, a lack of design knowledge in creating inclusive workstations, and an absence of social sustainability with respect to disability employment in manufacturing. Accordingly, two major areas for future work by engineers, designers and academics are also proposed.