Please use this identifier to cite or link to this item: https://www.um.edu.mt/library/oar/handle/123456789/120734
Title: Robotic process automation applications area in the financial sector
Other Titles: Intelligent multimedia technologies for financial risk management : trends, tools and applications
Authors: Kaswan, Kuldeep Singh
Dhatterwal, Jagjit Singh
Grima, Simon
Sood, Kiran
Keywords: Finance -- Data processing
Finance -- Technological innovation
Banks and banking -- Technological innovations
Financial services industry -- Technological innovations
Androids
Machine learning
Issue Date: 2023
Publisher: The Institution of Engineering and Technology
Citation: Kaswan, K. S., Dhatterwal, J. S., Grima, S., & Sood, K. (2023). Robotic process automation applications area in the financial sector. In S. Grima, K. Sood, B. Rawal, B. Balusamy, E. Özen, & G. G. G. Goh (Eds.), Intelligent multimedia technologies for financial risk management: trends, tools and applications (pp. 279-296). United Kingdom: Institution of Engineering and Technology.
Abstract: The world is becoming more and more digitally sophisticated. Transformation is a process that is always changing. Robotic process automation, or RPA, was added to the remodeling process. RPA is becoming a very useful tool in banks and other financial organizations. RPA has helped a variety of different organizations in many ways. The main goal of Robotic Process Automation in banking is to cut down on processes that are done again and over again. In banks and other companies, RPA has helped save operational expenses by 30–70%. RPA helps minimize the number of employees by putting Bot workers in charge, which lowers operational costs and makes jobs more efficient and accurate. Lenders are often put under pressure to cut their charges and speed up the process. So, the lender turns to automation to improve service speed and accuracy. With automation bots, lenders may automate loan processing by gathering information about customers, approving loans, keeping an eye on loans, and setting prices for loans on their own. With the aid of rule-based software bots, this can be done. Also, many lenders execute part of the procedure automatically and part of it by hand. To keep up with the newest security changes, banks and other financial institutions are turning to automation and training. This helps keep an eye on how payment habits change over time. For example, fraud is always a danger. This innovative RPA technology is used by banks, insurance firms, and other financial businesses. This is to find and stop fraud by gathering data from many service lines instead of making a lot of economic macros. The article speaks about how RPA may reduce the risk of fraud by doing things like reevaluating present procedures, getting rid of human mistakes, improving trade monitoring, automating threat identification, looking for outliers, and a lot more.
Similarly, a big banking institution does much of the engagement in a relatively robotic and some in a tactile manner. Banking and macroeconomic establishments are transitioning to automation and preparing to keep steady over recent security advancements. This assists with watching out for the developing patterns in the instalment space. Extortion, for example, is a constant danger. Banks, insurance agencies, and other monetary establishments utilize this new period of RPA innovation. This is to distinguish and counter fake pulling information from different assistance lines instead of making many financial macros. The paper discusses how RPA can moderate misrepresentation and takes a chance through various strategies, for example, reconsidering momentum processes, wiping out human blunders, upgraded exchange observing, robotized danger identification, looking for inconsistencies, and substantially more.
URI: https://www.um.edu.mt/library/oar/handle/123456789/120734
ISBN: 9781839536618
Appears in Collections:Scholarly Works - FacEMAIns

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