Measurement of humanistic business responsibility in Polish companies

Abstract

PURPOSE: The article aims to verify the CHR model created by Yee Koon and Yuka Fujimoto in the Polish enterprise conditions. The model consists of 5 factors - an employee-centered workplace, healthy internal communication, holistic compensation, CSR commitment, and holistic employee training and development. The need to validate the model results from the cultural conditioning of its source, as it was based on a survey of Malaysian enterprises.

DESIGN/METHODOLOGY/APPROACH: The research was conducted on a 284 executive sample of various levels in small, medium and large companies nationwide. The research tool used was a 32-item survey questionnaire translated and adapted to Polish cultural conditions. Factor analysis and confirmatory analysis were used to analyze the collected responses.

FINDINGS: The results obtained indicate that the original 5-factor model is not appropriate for Polish conditions. The 3-factor model proved to be more appropriate. The identified factors include: a humanistic approach to the employee and his needs, shaping socially responsible behaviors and shaping relationships in the workplace.

PRACTICAL IMPLICATIONS: The proposed CHR dimensions can be useful in shaping and promoting humanistic behavior inside and outside the organization. They can also be used to improve an enterprise's social performance. It is also worth including them in the education of future managers and business leaders.

ORIGINALITY/VALUE: CHR has not been researched in Poland to date, so it is pioneering and creates a model specific to Polish business.