Identifying sources of emotions in product development

Abstract

This document reports the results and conclusion from an investigation which goal was to identify source of emotions in product development. Section 2 explains how emotions are experienced by individuals and the factors that shape the emotional experience. Furthermore this section also describes why the consideration of emotions elicited from factory operators can be of relevance to the success of a product development project. Section 3 presents the method and results of the investigation that was carried out for identifying the sources responsible for the elicitation of emotions experienced by factory operators. The conclusions of this chapter are presented in section 4.