Please use this identifier to cite or link to this item: https://www.um.edu.mt/library/oar/handle/123456789/17267
Title: Psychometric properties of the feedback orientation scale among South African salespersons
Authors: Lilford, Neil
Caruana, Albert
Pitt, Leyland F.
Keywords: Sales personnel -- South Africa
Employees -- South Africa
Organizational learning -- South Africa
Confirmatory factor analysis
Psychometrics
Issue Date: 2014
Publisher: SAGE Publications Inc.
Citation: Lilford, N., Caruana, A., & Pitt, L. F. (2014). Psychometric properties of the feedback orientation scale among South African salespersons. Psychological reports, 114(1), 126-133.
Abstract: Feedback to employees is an important management tool, and the literature demonstrates that it has a positive effect on learning, motivation, and job performance. This study investigates in a non-U.S. context the psychometric properties of the Feedback Orientation Scale. Data were gathered from a sample of 202 salespersons from a large South African firm within the industrial fuels and lubricants sector. Confirmatory Factor Analysis provided evidence for the intended dimensionality, reliability, and convergent and discriminant validity of the scale.
URI: https://www.um.edu.mt/library/oar//handle/123456789/17267
Appears in Collections:Scholarly Works - FacMKSCC

Files in This Item:
File Description SizeFormat 
Psychometric properties of the feedback orientation scale among South African salespersons.pdf
  Restricted Access
176.31 kBAdobe PDFView/Open Request a copy


Items in OAR@UM are protected by copyright, with all rights reserved, unless otherwise indicated.