Please use this identifier to cite or link to this item:
https://www.um.edu.mt/library/oar/handle/123456789/17881| Title: | Benchmarking and performance management in health care |
| Authors: | Buttigieg, Sandra C. |
| Keywords: | Benchmarking (Management) Performance -- Management Hospital care -- Quality control Total quality management |
| Issue Date: | 2012 |
| Publisher: | European Health Management Association (EHMA) |
| Citation: | Buttigieg, S. (2012). Benchmarking and performance management in health care. EHMA Annual Conference: Public Health Care: Who Pays, Who Provides? Berne, Switzerland, 1-23. |
| Abstract: | Current economic conditions challenge health care providers globally. Healthcare organizations need to deliver optimal financial, operational, and clinical performance to sustain quality of service delivery. Benchmarking is one of the most potent and under-utilized management tools available and an analytic tool to understand organizational performance. Additionally, it is required for financial survival and organizational excellence. |
| URI: | https://www.um.edu.mt/library/oar//handle/123456789/17881 |
| Appears in Collections: | Scholarly Works - FacHScHSM |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Benchmarking and Performance Management in Healthcare.pdf | 3.99 MB | Adobe PDF | View/Open |
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