Factors that effect to burnout levels of the accounting professionals : an area research in the city of Gaziantep

Abstract

Burnout syndrome, as a frequently encountered disorder in today's world, has many negative consequences like emotional exhaustion, desensitization and personal failure. To better cope with the burnout, underlying reasons has to be well-defined both for individuals and for different occupational groups. The study presented here, aiming to assess the burnout levels of accounting professionals, and identify the factors that play role in the course of their burnout, has been carried out in 225 individual accountants that serve in the city of Gaziantep. The study revealed that, for accountants who participated in the survey, main parameters of burnout including emotional exhaustion, desensitization and personal failure scored (2.87), (2.37) and (2.31), respectively, according to 5-point Likert scale. Among reasons of burnout, while a statement of "I think I am working too much at the office" reached to highest average score (3.58), "Since I am in this business, I have been ignorant of people" received the lowest score in average (2.21). In conclusion, according to the findings of the study, it has been concluded that burnout levels of accounting professionals is not high.