Please use this identifier to cite or link to this item:
https://www.um.edu.mt/library/oar/handle/123456789/75457| Title: | The impact of information technology on financial services |
| Authors: | Pisani, Wayne (2003) |
| Keywords: | Financial services industry |
| Issue Date: | 2003 |
| Citation: | Pisani, W. (2003). The impact of information technology on financial services (Master's dissertation). |
| Abstract: | Information technology has rapidly become an essential part of business strategy for almost all Financial Services Institutions (FSIs). Indeed, over the past three years many major FSIs have placed eBusiness at the very heart of their strategic development. Furthermore business-to-consumer eCommerce has become the key driver for the implementation of customer relationship management (CRM) applications at both the institutional and retail level. |
| Description: | M.A.FIN.SERVICES |
| URI: | https://www.um.edu.mt/library/oar/handle/123456789/75457 |
| Appears in Collections: | Dissertations - FacLaw - 1958-2009 Dissertations - FacLawCom - 1997-2008 |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| M.A.FIN.SERVICES_Pisani_Wayne_2003.pdf Restricted Access | 4.88 MB | Adobe PDF | View/Open Request a copy |
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