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DC Field | Value | Language |
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dc.contributor.author | Kucinska-Landwojtowicz, Aneta | - |
dc.contributor.author | Czabak-Gorska, Izabela D. | - |
dc.contributor.author | Lorenc, Marcin | - |
dc.contributor.author | Klemens, Brygida | - |
dc.date.accessioned | 2021-07-29T09:04:04Z | - |
dc.date.available | 2021-07-29T09:04:04Z | - |
dc.date.issued | 2020 | - |
dc.identifier.citation | Kucinska-Landwojtowicz, A., Czabak-Gorska, I. D., Lorenc, M., & Klemens, B. (2020). Process approach in managing the quality of education. European Research Studies Journal, 23(Special issue 2), 1149-1159. | en_GB |
dc.identifier.uri | https://www.um.edu.mt/library/oar/handle/123456789/78985 | - |
dc.description.abstract | Purpose: The aim of the article is to present a proposal for a model of educational quality management system using a process approach for technical universities too. Design/Methodology/Approach: The theoretical part of the article discusses the issue of an education quality management system for technical universities in terms of processes. Further, the activities carried out by universities in the field of the teaching process were identified. A top-down method was used to define the general areas of the universities' didactic activities. In the next stage, the processes carried out at a technical university were divided into managerial, core and suppository ones. Findings: On the basis of a case study, it is possible to apply a process approach to the management of educational activities. Practical Implications: The proposed system of education quality management using a process approach together can be implemented in every technical university. Originality/value: The research conducted at a selected technical university allowed for the development of an original model of an education quality management system based on a process approach. This is a new model proposed for an institution operating in the field of higher education. In practice, such institutions are managed based on classical, vertical, and organizational structures. | en_GB |
dc.language.iso | en | en_GB |
dc.publisher | University of Piraeus. International Strategic Management Association | en_GB |
dc.rights | info:eu-repo/semantics/openAccess | en_GB |
dc.subject | Education -- Case studies | en_GB |
dc.subject | Process control -- Case studies | en_GB |
dc.subject | Total quality management -- Case studies | en_GB |
dc.title | Process approach in managing the quality of education | en_GB |
dc.type | article | en_GB |
dc.rights.holder | The copyright of this work belongs to the author(s)/publisher. The rights of this work are as defined by the appropriate Copyright Legislation or as modified by any successive legislation. Users may access this work and can make use of the information contained in accordance with the Copyright Legislation provided that the author must be properly acknowledged. Further distribution or reproduction in any format is prohibited without the prior permission of the copyright holder | en_GB |
dc.description.reviewed | peer-reviewed | en_GB |
dc.identifier.doi | 10.35808/ersj/1930 | - |
dc.publication.title | European Research Studies Journal | en_GB |
Appears in Collections: | European Research Studies Journal, Volume 23, Special Issue 2 |
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Process_approach_in_managing_the_quality_of_education.pdf | 446.32 kB | Adobe PDF | View/Open |
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