Please use this identifier to cite or link to this item:
https://www.um.edu.mt/library/oar/handle/123456789/79098| Title: | Tourism loyalty : the effect of service quality and value |
| Authors: | Abdilla, Mark George (2005) |
| Keywords: | Hospitality industry -- Malta Tourism -- Religious aspects Customer services -- Malta |
| Issue Date: | 2005 |
| Citation: | Abdilla, M. G. (2005) Tourism loyalty : the effect of service quality and value (Bachelor's dissertation). |
| Abstract: | Tourism, has always played a fundamental role in Malta's economy. Compared to previous years, Malta decreased its competitive advantage to countries which were able to offer competitive prices at good quality standards. One of the strategies that could be adopted to gain stability is to induce first time visitors to become loyal customers. |
| Description: | B.COMMS.(HONS) |
| URI: | https://www.um.edu.mt/library/oar/handle/123456789/79098 |
| Appears in Collections: | Dissertations - FacMKS - 1988-2012 Dissertations - FacMKSMC - 1992-2014 |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| B.COMMS.(HONS)_Abdilla_Mark_George_2005.pdf Restricted Access | 2.54 MB | Adobe PDF | View/Open Request a copy |
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