The efficiency of the Maltese cash supply chain

Abstract

Purpose: The objective of this research is to analyse the efficiency of the cash supply chain in Malta. This is achieved by analysing the cost structure of the cycle, the challenges encountered by the participants. Finally, those procedures that could reduce these challenges are also looked into, to ensure a more efficient cash cycle. Methodology: A combination of a qualitative and quantitative approach was resorted to. An interview was conducted with the Central Bank of Malta (CBM), which included a quantitative aspect for the collection of the cash cycle costs. In order for this research to include the cash cycle cost of banks and cash-in transit (CIT) companies, questionnaires were distributed. Findings: Through the data collected, it was established that the total cost for banknotes is higher than that of coins for the CBM. The sorting and processing is the most expensive activity for banknotes, while for coins, the processing and handling. On average, for banks, cash withdrawals rank on top, whereas for the CIT company, the collection and transportation, and cash equipment management are the costliest cash processes. Moreover, the challenges mentioned by the participants include the viability and sustainability of cash, unjustified fees, and security-related difficulties. Furthermore, regarding the cash cycle efficiency, several ways for improvement were suggested. The elimination of the one and two euro cents, increase in automation services, enhancement of security features, and refined transportation are some ways of how to improve the cash cycle efficiency. Conclusions: Although the CBM overall considers the cash cycle as efficient, there is still room for improvement in cost and the methodologies employed in the cycle. Having a cash cycle with minimum cost, but with maximum efficiency, is of utmost prominence. Therefore, with the cooperation between the CBM, credit institutions and CIT companies, the cash cycle costs could be reduced to a minimum. Hence, with the exploitation of the mentioned improvement methods, the challenges could be tackled, and the efficiency would be enriched.