Communication patterns within an organization

Abstract

This research was set up to conduct a small scale study on communication patterns within a well known financial organization. The research was done through interviews with willing informants. The interviews were transcribed and their content was compared with the available theoretical literature on the subject. Qualitative methodology was utilized for the conducting of this dissertation. The data was primarily gathered through interviews which were composed of a set of eight principal issues for discussion. It came out that communication within the organization under study was conducted basically top-down. Bottom up communication is much more complicated as other variables such as trade unions come into play. These findings suggest an affirmation of other findings that came out from other similar studies. That is, organizational communication is practically conducted in the same manner both at a local and worldwide level. The conclusions reached imply that what has been suggested in the literature review does not at all apply for this organization at a local level.