Special issue: Corporate sustainability and stakeholder management in tourism and hospitality

Abstract

This special issue is focused on key theoretical underpinnings relating to strategic corporate responsibility and stakeholder management behaviors within tourism and hospitality industry contexts. Tourism organizations like destination management entities as well as businesses including tour operators, travel agents, hotels and restaurants, among others, are increasingly engaging in responsible behaviours whilst operating in a profitable manner (Camilleri, 2015; Camilleri, 2019; Carroll & Shabana, 2010; Porter & Kramer, 2006, 2011; Van Marrewijk, 2003; Vogel, 2005). Very often they do so to minimize institutional pressures from governments, whilst satisfying their legitimate stakeholders' interests (Garay & Font, 2012; Kang et al., 2010). Various stakeholders including the businesses' employees, patrons, guests, suppliers, local communities, regulatory authorities and the community, at large, are triggering them to engage in ethical behaviours, responsible human resources management (HRM) and to invest in environmentally friendly initiatives (Camilleri, 2015). Their laudable behaviours including their engagement with stakeholders as well as their environmental management behaviours will enable them to create value to society and their business.