Service users’ perception of the therapeutic milieu in a mental health rehabilitation unit

Abstract

Although the concept of the therapeutic milieu has been given prominence, the perceptions of care receivers in this regard are sparse. This study aimed to explore service users’ perceptions of the therapeutic milieu in a mental health rehabilitation unit. The method used was document analysis of annual reports generated by the unit through data collection from the care receivers. Four themes were identified, namely, the ‘physical environment’, the ‘structure of the therapeutic programme’, ‘relationships with the professionals’ and the ‘experience of living as a community’. The study contributed to previous research through meaningful ramifications for research, practice and education.