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Please use this identifier to cite or link to this item: https://www.um.edu.mt/library/oar/handle/123456789/93516
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dc.contributor.authorCaruana, Albert-
dc.contributor.authorSaid, Emanuel-
dc.contributor.authorWilliams, Laura-
dc.contributor.authorKrentler, Kathleen-
dc.date.accessioned2022-04-13T05:08:14Z-
dc.date.available2022-04-13T05:08:14Z-
dc.date.issued1999-
dc.identifier.citationCaruana, A., Said, E., Krentler, K., & Williams, L. (1999). Corporate reputation, service quality and attitude toward price: the case of an energy utility. In C. H. Noble (Ed.). Developments in marketing science (pp. 420-425). Miami: Academy of Marketing Science.en_GB
dc.identifier.urihttps://www.um.edu.mt/library/oar/handle/123456789/93516-
dc.description.abstractThe effects of corporate reputation and service quality on customers' attitude toward price for electricity are considered. Significant effects on attitude toward price are found among one of the three reputation dimensions and two dimensions used to measure service quality. Managerial implications, limitations and possible directions for future research are discussed.en_GB
dc.language.isoenen_GB
dc.publisherAcademy of Marketing Scienceen_GB
dc.rightsinfo:eu-repo/semantics/restrictedAccessen_GB
dc.subjectPricesen_GB
dc.subjectInternet marketingen_GB
dc.subjectCorporate imageen_GB
dc.subjectEnergy consumptionen_GB
dc.titleCorporate reputation, service quality and attitude toward price : the case of an energy utilityen_GB
dc.title.alternativeDevelopments in marketing scienceen_GB
dc.typebookParten_GB
dc.rights.holderThe copyright of this work belongs to the author(s)/publisher. The rights of this work are as defined by the appropriate Copyright Legislation or as modified by any successive legislation. Users may access this work and can make use of the information contained in accordance with the Copyright Legislation provided that the author must be properly acknowledged. Further distribution or reproduction in any format is prohibited without the prior permission of the copyright holderen_GB
dc.description.reviewedpeer-revieweden_GB
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