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Title: | The perspectives of clinicians on enriching patient experiences in a clinical context : a qualitative study |
Other Titles: | Proceedings of the Design Society |
Authors: | Abela, Edward Farrugia, Philip Gauci, Maria Victoria Balzan, Emanuel Vella, Pierre Cassar, Glenn |
Keywords: | System design User interfaces (Computer systems) Requirements engineering Rehabilitation |
Issue Date: | 2021 |
Publisher: | Cambridge University Press |
Citation: | Abela, E., Farrugia, P., Gauci, M. V., Balzan, E., Vella, P., & Cassar, G. (2021). The perspectives of clinicians on enriching patient experiences in a clinical context: a qualitative study. Proceedings of the Design Society, 1, 3061-3070. |
Abstract: | Understanding the viewpoint of clinicians in a healthcare setting is a vital task to comprehend the success of patients undergoing physical rehabilitation. Addressing user experience is an essential activity which designers undertake when formulating product specifications at the early stages of product design. The involvement of clinicians during the product use-phase influences the progress and achievements attained by the patients throughout their rehabilitation journey. Several clinicians (n=16) were asked to participate in a qualitative study to evaluate the performance of different personae in activities of daily living. The experiences of patients who use rehabilitation products as part of their therapy session at the clinic were evaluated. Based on this evaluation, a set of clinician requirements were formulated to reflect the overall experience when using rehabilitation products. Understanding these requirements brought about several implications to be considered during the design cycle. Through these considerations and by adopting a user-centred design approach, designers are in a better position to design innovative products targeted at providing a high-quality user experience which increases customer satisfaction. |
URI: | https://www.um.edu.mt/library/oar/handle/123456789/97796 |
Appears in Collections: | Scholarly Works - FacEngMME |
Files in This Item:
File | Description | Size | Format | |
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The_perspectives of_clinicians_on_enriching_patient_experiences_in_a_clinical_context.pdf | 592.53 kB | Adobe PDF | View/Open |
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