Performance management in the Maltese public service : a general perspective

Abstract

This research examines the efficacy of the Performance Management Programme (PMP); the performance appraisal method used within the Maltese Public Service. In this study I have carried out a study on the employees working within the Ministry for the Family and Social Solidarity (MFSS). This research conducts a wide review of the literature currently available of what is performance management, performance appraisals methods and why it is useful as well its concerns and aims. Also this study stresses out the importance of continuous training due to the benefits it provides to the organisation apart from the individual himself. In the literature review there are examples of rewards that are linked with performance management that are not adopted within the Maltese Public Service During my research I have conducted a quantitative questionnaire with the employees of the MFSS to give their views and include what could motivate them to perform better and asked them to express their opinions in regards to the PMP. I also opted for an interview with the Human Resources (HR) Director of the MFSS to have a more detailed view of the PMP and an opinion from the top management.