Sleep deprivation, work schedules and stress among bus drivers in Malta

Abstract

The study aims to understand the bus drivers' experience in relation to sleep deprivation, different working schedules and stress. It focused on the relationship that lies between the drivers working schedules and the hours they dedicate for sleep and any potential stress factors. Results obtained show how bus drivers are not dedicating enough time for sleep, a reason of this might be due to their working schedules which do not provide them with enough time for their families and other activities. Hence this may lead drivers to choose in deducting sleep hours from their daily schedule to accomplish such errands. Drivers were found to feel tired after waking up and still continue to feel drowsy during the day. Driving is also considered as a stressful occupation by bus drivers with traffic congestions and passengers being the main stressors. Although passenger tend to praise and thank drivers for their service, yet other customers resorted to rude and aggressive behaviour making drivers upset. Nonetheless, their driving capabilities remained unaffected. Drivers expressed their concern that they are not happy with their working shifts as do not provide them with enough time for their family. In spite of the fact that bus drivers have the pressure to respect time schedules, they manage to arrive on time to their destination. Employers must design work schedules which allow enough time for employees to rest and enjoy their family lives and having enough time to dedicate to sleep. Keeping an open dialogue amongst bus drivers and management can tackle stress issues.