A survey of the influence of skill sets on the performance of professional accountants

Abstract

PURPOSE: This study has two purposes: i) to determine which skill sets are considered the most important and necessary for today's accountants, and ii) to investigate the impact of major categories such as business skills, soft skills, technical and digital skills, and ethical skills on the performance of accountants in the workplace.

METHODOLOGY: Under the assumption that there is an infinite population, a sample of 315 accountants was randomly chosen from the contacts on LinkedIn. In order to categorise 22 skills into four groups—business, soft, technical, digital, and ethical skills—data was collected from 91 respondents (28.3% response rate) during the course of the month of February 2023.

FINDINGS: According to the study's results, today's accountants place a higher value on time management, problem-solving, critical thinking, knowledge of and ability to interpret accounting standards, leadership (SS), business knowledge (BS), professional behaviour, adherence to the code of conduct (ES), financial statement preparation, interpretation, and analysis (TDS), as well as other skills. The independent variables "business skills" (BS), "technical and digital skills" (TDS), and the control variable "continental location" (CL) all significantly improve the employment performance of accountants, according to the findings of the regression analysis.

ORIGINALITY/VALUE: This study advances both theory and application. It places a strong emphasis on educating professional accountants about the need to arm themselves with the newest skill sets in light of a changing environment in order to improve their performance at work. It also looks at the most important skills that affect how well professional accountants perform. The study recommends that colleges and institutions provide accounting students enough time to acquire each of the four skill sets. To enhance these skills, particularly business, technological, and digital capabilities, professional accountants should take part in CPD with their employers.