Student Feedback Policy

Student Feedback Policy

The University of Malta (UM) strives to reach excellence in learning, teaching, research and the overall student experience provided throughout its academic programmes. Student feedback is crucial to the evaluation of the student experience and is therefore a key source of information for the continuous enhancement of the programmes of study and resources offered to students. This policy seeks to define the approach to be taken in the systematic collection and analysis of student feedback, how Faculties, Institutes, Centres and Schools (FICS) determine actions to be taken based on student feedback and how student feedback outcomes are communicated to students.

The student feedback policy is based on student voice empowerment and the partnership of the University and FICS with students, the University Students’ Council (Kunsill Studenti Universitarji, KSU) and other student societies towards the continuous improvement of the student experience at the University. Emphasis is placed on closing the student feedback loop by communicating outcomes as student feedback can only be effective as long as students perceive that FICS are listening to and willing to act on their feedback.

The full Student Feedback Policy document as approved by Senate on 11 May 2023 is available here . Individual sections are viewable below. 


https://www.um.edu.mt/about/qualityassurance/studentfeedbackpolicy/