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Issue Date	Title	Author(s)
2006	An analysis for multi-skilling and its benefits for the Water Services Corporation	Buttigieg, Michael G. (2006)
2006	The billing system in the Water Services Corporation : alternative perspective : a case study of the Water Services Corporation	Balzan, Emmanuel (2006)
2006	Can the level of complaints predict the level of customer satisfaction in the Water Services Corporation?	Gatt, Anthony (2006)
2013	The corporate social responsibility of the Water Services Corporation in a liberalised market	Zerafa, Stephen (2013)
2006	A critical analysis regarding the drainage allowance : issues of performance and motivation	Spiteri, Joseph (2006)
2014	Enterprise resource planning user satisfaction the case study of the Water Services Corporation	Farrugia, Paul
2006	An environmental management system for the WSC : a study of the various implications	Dogansoy, Janet (2006)
2006	A gap analysis focusing on the training needs of a W.S.C. region	Sammut, Ian (2006)
2004	The impact of the January 2000 accident on the health and safety policy at the Drainage Department : a comparative study	Spiteri, Frankie (2004)
1999	The implications of eliminating danger money : a case study of Water Services Corporation employees	Lia, Alfred (1999)
2021-07	Improving Malta’s recycling performance through targeted management decisions at the Sant’ Antnin Waste Treatment Plant : material recovery facility rudimentary sorting line	Bilocca, Richard
2006	An innovative approach towards performance management programmes in the Water Services Corporation	Ellul, Mario (2006)
2006	Leakage management : a study to develop a performance indicator that compares the cost of leakage control with water savings	Mallia, Hansel (2006)
2011	A modern waste water infrastructure	Water Services Corporation
2006	Organisational reform and its effect on employee motivation : the case of Malta Desalination Services	Fenech, Jesmond (2006)
2006	Outsourcing IT services : is it feasible for the Water Services Corporation?	Cassar, Josephine (2006)
2006	The overall customers' satisfaction with the services of the Water Services Corporation	Fresta, Carmen (2006)
2006	Quality service and customer satisfaction : the case study of the Water Services Corporation	Farrugia, Paul (2006)
2006	The relationship between trust and confidence and customer satisfaction : the case of the Maltese water utility	Caruana, Joseph (2006)
2017	A service quality model for the local water utility : a customer perspective	Psaila, Antoine

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